Privacy Policy

Last updated:

3 August 2026

At Concept Living Marbella SL (“Concept Living”, “we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you visit our website, submit an enquiry, subscribe to our communications, or otherwise interact with us.

1. Data Controller

The data controller responsible for the processing of personal data through this website is:

Concept Living Marbella SL
CIF: B67714386

Registered Office:
Calle Pico Alcazaba 21
29688 Estepona
Málaga, Spain

Office:
Calle Luxemburgo 32
29670 San Pedro Alcántara
Marbella, Málaga, Spain

Email: contact@conceptliving.es

2. Personal Data We Collect

Information you provide

We may collect personal data that you voluntarily provide when you:

  • submit a contact form;

  • contact us by email or through another communication channel;

  • request information about our services;

  • enquire about a property, project, or collaboration;

  • subscribe to a newsletter or other marketing communication.

This information may include:

  • your name;

  • your email address;

  • your newsletter preferences;

  • information contained in your enquiry or message;

  • any other information you choose to provide.

Our current contact form requests your name and email address. Please avoid including unnecessary sensitive personal information in your message.

Information collected automatically

When you visit our website, certain technical and usage information may be collected automatically, including:

  • IP address;

  • browser type and version;

  • device type;

  • operating system;

  • approximate geographic location;

  • referring website or campaign;

  • pages visited;

  • interactions with the website;

  • date, time, and duration of visits;

  • cookie and advertising identifiers, where you have provided the required consent.

3. How We Use Personal Data

We may use personal data to:

  • respond to enquiries and requests;

  • provide information about our services;

  • communicate regarding potential projects, properties, or collaborations;

  • take steps before entering into a contract;

  • manage existing client and business relationships;

  • operate, secure, maintain, and improve our website;

  • measure website traffic and understand how visitors use the website;

  • measure the performance of marketing and advertising campaigns;

  • create audiences and deliver relevant advertising, where permitted;

  • send newsletters or marketing communications where you have expressly subscribed;

  • prevent misuse, fraud, or security incidents;

  • comply with applicable legal and regulatory obligations;

  • establish, exercise, or defend legal claims.

We do not sell or rent your personal data.

4. Legal Bases for Processing

Depending on the circumstances, we process personal data on one or more of the following legal bases:

Consent

We rely on your consent when:

  • using non-essential analytics or advertising cookies;

  • operating Meta Pixel or similar advertising technologies;

  • sending newsletters or other direct marketing communications where consent is required;

  • processing information for another purpose for which you have expressly agreed.

You may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

Pre-contractual measures and performance of a contract

We may process your information where necessary to:

  • respond to a request relating to our services;

  • prepare a proposal or quotation;

  • take steps at your request before entering into a contract;

  • perform or manage an agreement with you.

Legitimate interests

We may process personal data where necessary for our legitimate interests, including:

  • operating and protecting our business and website;

  • responding to business enquiries;

  • improving our services and customer experience;

  • maintaining records of business communications;

  • preventing misuse and protecting our legal rights.

We rely on legitimate interests only where those interests are not overridden by your rights and freedoms.

Legal obligations

We may process personal data where necessary to comply with legal, tax, accounting, regulatory, or administrative obligations.

5. Contact Forms and Enquiries

When you submit a contact form, we use the information provided to review and respond to your enquiry.

The information may be processed through Framer and may also be delivered to our business email or another system that we use to manage enquiries.

We will update this Privacy Policy if contact-form information is subsequently connected to a customer relationship management platform, automation service, email marketing platform, or other external system.

Submitting a general enquiry does not automatically subscribe you to marketing communications.

6. Website Analytics

Framer Analytics

Our website may use Framer’s built-in analytics to obtain general information about website activity and performance.

According to Framer, its built-in analytics does not use cookies or persistent identifiers and is designed so that the analytics data cannot be traced back to an individual visitor.

Google Analytics 4

We use, or intend to use from the website’s launch, Google Analytics 4, a web analytics service provided by Google.

Google Analytics helps us understand matters such as:

  • how visitors reach our website;

  • which pages are viewed;

  • how visitors interact with the website;

  • device and browser information;

  • the general performance of the website and marketing campaigns.

Google Analytics may use cookies and similar technologies and may process online identifiers, device information, usage information, and approximate location data.

Where consent is legally required, Google Analytics will remain disabled or operate according to the visitor’s consent settings until the visitor has made an appropriate choice through our cookie banner.

Google Consent Mode may be used to communicate the visitor’s consent selections to Google’s tags. Google explains that its tags adjust their behaviour based on the consent status received from the website’s consent solution.

8. Google Maps

Our website includes or may include Google Maps to display the location of our office.

When an interactive Google Maps element is loaded, Google may receive technical information such as the visitor’s IP address, browser or device information, and information about the webpage being viewed. Google Maps may also use cookies or similar technologies.

Where required, the interactive map will remain blocked until the visitor has consented to the relevant cookie category. Before consent, we may display a static placeholder or a button allowing the visitor to load the map.

9. Social Media Links

Our website contains links to our profiles on platforms including:

  • Instagram;

  • Facebook;

  • LinkedIn.

A standard external link does not normally send information to the platform until it is selected. Once you follow the link, the relevant platform may process information about you in accordance with its own privacy policy.

Where social-media plugins, embedded feeds, videos, or tracking technologies are used, they may require consent before loading.

We are not responsible for the independent privacy practices of third-party social-media platforms.

10. Newsletter and Marketing Communications

We may provide the option to subscribe to newsletters, company updates, project information, property-related content, or other marketing communications.

We will send these communications only where we have an appropriate legal basis, normally your express consent.

Newsletter subscription must be separate from submitting a general contact enquiry. The marketing consent option will not be pre-selected.

Every marketing email will provide a straightforward method for unsubscribing. You may also withdraw your consent by contacting:

contact@conceptliving.es

We may retain limited information about an unsubscribe request to ensure that further marketing communications are not sent contrary to your preference.

When a newsletter provider is introduced, this Privacy Policy will be updated to identify or describe that provider and the relevant processing.

11. Cookies and Similar Technologies

Our website uses, or may use, cookies and similar technologies for purposes including:

  • essential website operation;

  • storage of privacy and consent choices;

  • website analytics;

  • advertising measurement;

  • audience creation;

  • personalisation of advertising;

  • loading third-party content such as Google Maps.

Strictly necessary technologies may operate without consent where permitted by law.

Analytics, advertising, and other non-essential technologies will be used only after the visitor has provided the required consent.

Visitors will be able to:

  • accept all optional cookies;

  • reject all optional cookies;

  • choose between relevant cookie categories;

  • change or withdraw their consent later.

Further information about the cookies and similar technologies used on the website will be provided in our Cookie Policy.

The Spanish AEPD distinguishes necessary technologies from analysis and advertising technologies and generally requires informed consent for technologies that are not exempt.

12. Service Providers and Recipients

We may share personal data with trusted providers where necessary to operate our website and business, including providers of:

  • website hosting and website-building services;

  • email and communication services;

  • web analytics;

  • advertising and campaign measurement;

  • consent-management services;

  • map and location services;

  • IT support and website security;

  • professional legal, accounting, or advisory services.

Relevant providers may include Framer, Google, and Meta, depending on the services activated on the website.

These providers may act as our processors, independent controllers, or joint controllers depending on the service and the processing involved.

We may also disclose information:

  • where required by law or a competent authority;

  • to protect our rights, property, or safety;

  • in connection with a corporate restructuring, sale, or transfer, subject to appropriate safeguards.

13. International Data Transfers

Some service providers may process personal data outside Spain or the European Economic Area.

Where personal data is transferred to a country that has not been recognised as providing an adequate level of data protection, we will rely on an appropriate legal safeguard where required. This may include European Commission standard contractual clauses or another lawful transfer mechanism.

Certain providers may also rely on an applicable adequacy decision or recognised data-transfer framework.

14. Data Retention

We retain personal data only for as long as necessary for the purpose for which it was collected and as required by applicable law.

As a general principle:

  • general enquiries may be retained while the enquiry remains active and for a reasonable period afterwards;

  • client and contractual records may be retained for the periods required under applicable legal, tax, accounting, and liability rules;

  • analytics and advertising information is retained according to our selected platform settings, consent choices, and applicable legal requirements;

  • newsletter information is retained until consent is withdrawn or the subscription is otherwise ended;

  • suppression information may be retained after unsubscribing to respect the request.

When personal data is no longer required, it will be deleted, anonymised, or securely restricted.

15. Data Security

We use appropriate technical and organisational measures designed to protect personal data against:

  • unauthorised access;

  • accidental or unlawful loss;

  • misuse;

  • alteration;

  • disclosure;

  • destruction.

These measures may include access restrictions, secure accounts, encryption during transmission, security updates, and controls applied by our service providers.

No online system can be guaranteed to be completely secure. However, we take reasonable steps to reduce and manage the relevant risks.

16. Your Data Protection Rights

Subject to the conditions established by applicable law, you may have the right to:

  • request access to your personal data;

  • request correction of inaccurate or incomplete personal data;

  • request deletion of your personal data;

  • request restriction of processing;

  • object to processing based on legitimate interests;

  • object to direct marketing at any time;

  • request data portability where applicable;

  • withdraw consent at any time where processing is based on consent;

  • request information about applicable international-transfer safeguards;

  • lodge a complaint with a competent data protection authority.

To exercise your rights, contact:

contact@conceptliving.es

We may request information necessary to confirm your identity before processing a rights request.

As a company established in Spain, our principal supervisory authority is the Agencia Española de Protección de Datos (AEPD).

17. Children’s Privacy

Our website and services are not directed at children.

We do not knowingly collect personal data from children through the website. A parent or legal guardian who believes that a child has provided personal data may contact us so that we can review and, where appropriate, delete the information.

18. Third-Party Websites

Our website may contain links to websites and services operated by third parties.

We do not control and are not responsible for the content, security, or privacy practices of external websites. We encourage visitors to review the privacy information provided by each external service.

19. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to:

  • our website or services;

  • the technologies we use;

  • our service providers;

  • legal or regulatory requirements;

  • our data-processing practices.

The updated version will be published on this page with a revised “Last updated” date.

Material changes may also be communicated through the website or another appropriate channel.

20. Contact

For questions about this Privacy Policy, the processing of your personal data, or the exercise of your rights, please contact:

Concept Living Marbella SL
CIF: B67714386

Registered Office:
Calle Pico Alcazaba 21
29688 Estepona
Málaga, Spain

Office:
Calle Luxemburgo 32
29670 San Pedro Alcántara
Marbella, Málaga, Spain

Email: contact@conceptliving.es

FAQ

Your Questions, Answered

Find quick answers to the most common questions about our services and process.

  • How long does a project take?

    Every project is unique. Depending on the scope, timelines typically range from 2–6 months for interior design projects and 6–18 months for larger architectural and turnkey developments.

  • What services do you offer?

    We provide interior design, architectural concepts, FF&E, bespoke joinery, procurement, project management and complete turnkey delivery for private clients, developers and investors.

  • Do you work with developers and investors?

    Yes. We collaborate with property developers, investors and private clients on residential developments, private villas, show homes and investment properties throughout Marbella and internationally.

  • Can you manage the entire project?

    Yes. We coordinate every stage of the project, including consultants, contractors, suppliers, procurement, budgets, timelines and on-site execution to ensure a seamless process.

  • Do you offer turnkey projects?

    Absolutely. Our turnkey service covers everything from the initial concept through procurement, installation, styling and final handover, delivering a fully completed home ready to enjoy.

  • Can you source all furniture and finishes?

    Yes. We source furniture, lighting, materials, fabrics, bespoke joinery and accessories from carefully selected international and local suppliers to create cohesive, timeless interiors.

  • Do you work internationally?

    While our studio is based in Marbella, we work with clients across Spain and internationally. We are experienced in managing projects remotely while maintaining close communication throughout the process.

  • How do we get started?

    It begins with an initial consultation where we discuss your goals, lifestyle, timeline and project requirements. From there, we'll prepare a tailored proposal and guide you through every stage of the journey.

FAQ

Your Questions, Answered

Find quick answers to the most common questions about our services and process.

  • How long does a project take?

    Every project is unique. Depending on the scope, timelines typically range from 2–6 months for interior design projects and 6–18 months for larger architectural and turnkey developments.

  • What services do you offer?

    We provide interior design, architectural concepts, FF&E, bespoke joinery, procurement, project management and complete turnkey delivery for private clients, developers and investors.

  • Do you work with developers and investors?

    Yes. We collaborate with property developers, investors and private clients on residential developments, private villas, show homes and investment properties throughout Marbella and internationally.

  • Can you manage the entire project?

    Yes. We coordinate every stage of the project, including consultants, contractors, suppliers, procurement, budgets, timelines and on-site execution to ensure a seamless process.

  • Do you offer turnkey projects?

    Absolutely. Our turnkey service covers everything from the initial concept through procurement, installation, styling and final handover, delivering a fully completed home ready to enjoy.

  • Can you source all furniture and finishes?

    Yes. We source furniture, lighting, materials, fabrics, bespoke joinery and accessories from carefully selected international and local suppliers to create cohesive, timeless interiors.

  • Do you work internationally?

    While our studio is based in Marbella, we work with clients across Spain and internationally. We are experienced in managing projects remotely while maintaining close communication throughout the process.

  • How do we get started?

    It begins with an initial consultation where we discuss your goals, lifestyle, timeline and project requirements. From there, we'll prepare a tailored proposal and guide you through every stage of the journey.

FAQ

Your Questions, Answered

Find quick answers to the most common questions about our services and process.

  • How long does a project take?

    Every project is unique. Depending on the scope, timelines typically range from 2–6 months for interior design projects and 6–18 months for larger architectural and turnkey developments.

  • What services do you offer?

    We provide interior design, architectural concepts, FF&E, bespoke joinery, procurement, project management and complete turnkey delivery for private clients, developers and investors.

  • Do you work with developers and investors?

    Yes. We collaborate with property developers, investors and private clients on residential developments, private villas, show homes and investment properties throughout Marbella and internationally.

  • Can you manage the entire project?

    Yes. We coordinate every stage of the project, including consultants, contractors, suppliers, procurement, budgets, timelines and on-site execution to ensure a seamless process.

  • Do you offer turnkey projects?

    Absolutely. Our turnkey service covers everything from the initial concept through procurement, installation, styling and final handover, delivering a fully completed home ready to enjoy.

  • Can you source all furniture and finishes?

    Yes. We source furniture, lighting, materials, fabrics, bespoke joinery and accessories from carefully selected international and local suppliers to create cohesive, timeless interiors.

  • Do you work internationally?

    While our studio is based in Marbella, we work with clients across Spain and internationally. We are experienced in managing projects remotely while maintaining close communication throughout the process.

  • How do we get started?

    It begins with an initial consultation where we discuss your goals, lifestyle, timeline and project requirements. From there, we'll prepare a tailored proposal and guide you through every stage of the journey.